Account Rules for DANA and QRIS
Our Terms & Conditions apply when you create, access or close an account, and they explain the details required for phone verification. They also set rules for payment records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps. Your account details must be
-
1
accurate and belong to you; mismatched names or incomplete verification can pause access while we check the record. Availability depends on local law, and access is provided only where local law permits. The current wording shown on this page controls your use of the account, while
-
2
a later version may apply after we publish a clear policy change notice. If a payment status needs checking, keep the receipt or reference visible when contacting support. Bandung account holders follow the same published terms as other supported Indonesian regions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.